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Welcome to Swift Casino

At Swift Casino, our online casino brings games, offers, account tools and support together in one place. You can play slots and live dealer games in your browser, start with a first-deposit offer and manage limits and breaks from your account.

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Welcome Bonus artwork, woman in a gold dress holding playing cards, official artwork of Swift Casino

Slots and Live Casino

Book of Dead game cover
Book of Dead
Big Bass Bonanza game cover
Big Bass Bonanza
Sweet Bonanza game cover
Sweet Bonanza
Sugar Rush 1000 game cover
Sugar Rush 1000
Buffalo King Megaways game cover
Buffalo King Megaways
Madame Destiny Megaways game cover
Madame Destiny Megaways
Reel King Megaways game cover
Reel King Megaways
Deal or No Deal Megaways game cover
Deal or No Deal Megaways

Game range

We offer more than 1,200 games, including slots and live casino. Our catalogue includes slots, progressive jackpots, table games, scratch cards, instant win games, poker and live-dealer games.

Live games

Our live games are streamed from studios with trained live dealers. The selection includes Live Blackjack, Auto Roulette, Classic Auto Roulette and Dream Catcher.

Mobile browser play

You can play in a phone or tablet browser on iOS and Android. Mobile browser play uses HTML5. You open the games directly, with no download or installation.

Practice play

A Practice account is for practice play. Its playing funds have no monetary value, and no real money is used.

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Welcome Bonus

Woman in a gold dress with playing cards and dice, official artwork of Swift Casino

First-deposit offer

Our first-deposit welcome offer gives you a 100% bonus up to $100 plus 50 free spins on Spinning Wilds at $0.10 per spin. Games are subject to availability.

Crediting and eligibility

The welcome bonus is credited automatically when you deposit, and you can ask us to cancel it. It applies to your first deposit only, and advertised first-deposit offers are subject to an account registration check that may find an account ineligible.

Wagering

The wagering requirement is 30x the deposit plus bonus amount and 60x the free-spin winnings, with only slots counting. Use the spins and claim the bonus before using your deposited funds.

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Daily Picks, Tournaments and VIP

Daily Picks

Daily Picks are personalised offers that change every day and expire when the day ends. They include handpicked bonus offers and free spins on selected games. Availability depends on the current state of your account, so a Pick may become unavailable before its stated expiry after account transactions.

Weekly tournament

Our weekly slot tournament includes a leaderboard where you compete for a share of the prize pool.

VIP Lounge

VIP members receive a dedicated personal VIP Account Manager, regular invitations to exclusive events and promotional offers. As you climb, the rewards get better. VIP points must be converted within 180 days of being granted or they are removed.

VIP Lounge, woman in a white dress holding playing cards, official artwork of Swift Casino

Bonus Rules

  • While you wager a bonus, the maximum bet is 10% of the free-spin winnings and bonus amount, at least $0.10, or $5, whichever is lower. Breaking this rule can void and remove your winnings.
  • At Swift Casino, real money is used first, before bonus money.
  • Requesting a withdrawal while a bonus is active cancels the whole bonus balance, including winnings accrued with it, and reversing that withdrawal does not restore the cancelled bonus.
  • A bonus that is consumed, cancelled or expires before wagering is complete loses all its winnings, including pending or unclaimed winnings from games or promotions played while it was active.
  • Remaining wagering appears as Points to Redeem on the Bonus page in your Personal Area, and bonuses are credited in your account currency.

Deposits

The cashier shows the deposit methods available for your country.

Minimum and currency

Unless our casino pages state otherwise, the minimum deposit is 10 CAD. Your account currency is assigned when you register, and CAD is one of the currencies we accept.

Confirmation

A deposit becomes effective as soon as the selected payment processor confirms it, except for wire transfers. You can then play in Real Money mode immediately, and we send an e-mail confirmation after each deposit.

Withdrawals

Minimum and prerequisites

The minimum withdrawal is 20 CAD, unless stated otherwise on our casino pages. We process withdrawals only from a Real Money account with at least one successful deposit after approving proof of address and identity, proof of payment-method ownership when required for the method, and evidence of the source of gambling funds.

Request and return route

Submit requests only through the withdrawal page in your account. We return funds to the method you deposited with. If that method does not allow withdrawals, we pay out through another method from the cashier.

Processing sequence

A request remains pending until midnight GMT the following day. We process it during the next business day when all required information is available, and you may modify or reverse it before it is fully processed.

Review and larger payments

Before payment, your play is reviewed for compliance with the Terms, Bonus Policy and responsible-gambling procedures. A breach, or another account restricted through those procedures, may lead us to withhold any withdrawal and confiscate all winnings and bonuses. Winnings above our cash-out limit are paid in monthly instalments. Large wins and jackpot wins may take longer while we verify the win and complete the required checks. A withdrawal fee applies unless the withdrawal follows prior real money play.

Account and Verification

Account rule

We allow one account per person, household, family, household address, e-mail address, credit card number or shared computer. Withdrawals from duplicate accounts are treated as unauthorised and claimed back.

Uploading documents

You provide documents to verify your identity, address and the payment method you used. After you sign in, you usually upload documents once in your account. Further documents are needed when you use a new bank card or new payment method, or when your personal information changes. Checks usually take less than 12 hours and can need extra time when further verification is required.

Bank-card proof

For a bank-card deposit, provide a colour copy of the front of the card. Keep only the first 4 and last 4 digits visible.

Proof of identity

We accept a passport, driving licence or government-issued ID card. The document must be in colour and valid, show a clear photo and signature, and have every edge visible.

Proof of address

You can provide a utility bill for gas, water or electricity, or a bank statement. It must be in colour, in your name, include your address and a company or bank logo, and have been issued within the last 3 months.

Inactive accounts

An account becomes inactive after 6 consecutive months with no access, and a monthly inactive-account fee of 5.00 CAD may then apply. We take reasonable steps to e-mail you 30 days before the fee is charged. At any time, signing in reactivates an inactive account.

Licence and Fair Play

Licence and age

Swift Casino operates under a licence from the Malta Gaming Authority, licence number MGA/CRP/171/2009/06. Real-money play is permitted only from 18 or the higher minimum legal age where you live. We close accounts used by minors, and winnings from underage deposits are void and forfeited.

Player funds

We keep player funds in a separate bank account from business funds and protect them from third-party claims even in insolvency.

Complaints and disputes

For a complaint, contact Customer Support first as soon as reasonably practicable. If it remains unresolved, you can escalate it to a manager or supervisor for a more detailed investigation, and they will contact you with a decision within 96 hours after escalation.

For an unresolved gambling-transaction dispute, eCOGRA is an MGA-approved alternative dispute resolution service whose ruling is binding. This route is available after at least two weeks have passed since the problem began, reasonable attempts to resolve it have been made, and the dispute remains within one year of arising. You can also lodge a complaint with the Malta Gaming Authority.

Fairness and security

Game outcomes are produced by a Random Number Generator. The RNG software is regularly monitored, scrutinised and tested by third parties. We protect submitted confidential details with 128-bit SSL encryption and other independent technology and systems.

Responsible Gambling

Deposit controls

You can set your own deposit limits in the Cashier on a daily, weekly or monthly basis. A decrease applies at once, while an increase takes effect after 24 hours.

Breaks from play

Cooling-Off, Temporary Suspension and self-exclusion are set on the Player Limitation page of My Account. Cooling-Off can last 24 hours, 48 hours or 7 days and applies to the account where you set it. Temporary Suspension can last 30, 60 or 90 days and also applies to that account. A Player Limitation request gives up bonuses, cashbacks and personal offers made before it, and we may remove accrued VIP points and lower your VIP level to the lowest.

Reminders and time control

A Game Status Reminder shows your play duration, bets and wins or losses, then lets you continue or sign out. You can set reminders for every 15 minutes, 30 minutes, 45 minutes or 60 minutes. Support can log you out automatically after the number of minutes you choose.

Self-Exclusion

After setting Self-Exclusion, you can contact Support to make it indefinite or extend it, and you can choose whether it applies to other accounts on the same licence. During Self-Exclusion you cannot gamble or deposit, and we send you no marketing, although removal from all marketing databases can take up to 24 hours.

Help and family controls

Our self-assessment test helps you consider whether gambling may be becoming an issue. For support and advice, we point to GamBan, Gambling Therapy Helpline and Responsible Gaming Foundation. Parents can use filtering software such as Cyber Patrol, GamBlock and Net Nanny.

Customer Support

Contact us

We offer live chat and e-mail support at [email protected]. Support in other languages is not always available around the clock, and a query written in English gets the quickest reply.

Account identification

When you write to Support, use your registered e-mail address and include your username. Please contact Customer Support straight away if you think someone else has used your account.

FAQ

What happens to free-spin winnings?

Winnings from free spins are added as bonus money to your account.

What happens if the advertised free-spins game is unavailable?

We move the spins to another eligible game with the same or equivalent number of spins and value per spin.

Where can I find my transaction history?

Your deposit, withdrawal and game transaction history is available in the software. For older records, contact Support.

How can I close my account?

Choose an account-closure option online in the Player Limitation section. Support can provide the procedure.

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