Terms and Conditions

Here is a plain summary of the rules for your account at Swift Casino. The full Terms and Conditions and our Bonus Policy are the binding texts, and the Bonus Policy forms part of the Terms.

Licence and operator

Swift Casino is run by Skill On Net PT Ltd, a Maltese company, under licence MGA/CRP/171/2009/06 issued by the Malta Gaming Authority. Maltese law governs the agreement, and the courts of Malta decide any dispute about it.

Age and where you play

Real money play starts at 18, or at the higher minimum age set where you live. We can ask for proof of age at any moment, such as a passport, a driving licence or an official ID card. Money deposited by a minor goes back to its source, winnings from it are void, and the account is closed. We cannot give legal advice about taking part in remote gambling, and we may restrict access to parts of our site in some jurisdictions.

One account, real details

Only one account is allowed for each person, household, address, e-mail address, card number or shared computer. Keep your registration details true and current. Anyone who signs in with your username and password is treated as you, so keep them private and tell us at once about any use you did not allow. Practice play has no money value, and nothing won in it moves to a real money balance.

Checks on identity

We confirm who you are, where you live and that you own the payment methods you use. Upload documents in your account after you sign in. If documents are missing, play on the account can be paused until the checks are finished.

Deposits

Use payment methods in your own name and deposit money only to play with it. The minimum deposit is 10 CAD unless our casino pages say otherwise. A deposit counts once the payment provider confirms it, apart from wire transfers. Reversing a payment or starting a chargeback can lead to account closure and recovery of the amount.

Withdrawals

The minimum withdrawal is 20 CAD unless our casino pages say otherwise. Before we pay out, you need at least one successful deposit and approved documents for identity and address. Requests are accepted only on the withdrawal page, and the money normally returns to the method you used to deposit. A request waits until midnight GMT on the next day and is then handled on the following business day. Large wins can take longer to verify, and amounts above our cash-out limit are paid in monthly parts.

Bonuses

Each offer has its own terms, and where they differ from the Bonus Policy, the offer terms apply. Real money is spent before bonus money. Asking for a withdrawal while a bonus is active removes that bonus balance with its winnings. Abuse of offers, such as several accounts or betting patterns built to clear wagering without risk, can cost you the bonus and its winnings.

Inactive accounts

After 6 months in a row without access, an account becomes inactive and a monthly fee of 5.00 CAD can be charged against its balance. We try to send you an e-mail 30 days before that happens. Signing in makes the account active again.

Complaints

Tell Customer Support about the problem first, in writing, with your username, full name, what went wrong and when. You can then ask for a manager or supervisor to review it. A gambling transaction dispute that is still open can go to eCOGRA, and you may also complain to the Malta Gaming Authority.