Contact Us
Our support team answers questions about your account, payments, bonuses and anything on our pages that does not work as it should.
Live chat
Open Live Chat on our pages to talk to the support team.
Send your question to [email protected]. Write from the e-mail address linked to your account and add your username so we can find it quickly. English gets the quickest reply.
Data protection
For questions about your personal data, write to [email protected].
Complaints
Raise a complaint with Customer Support first. If it is not settled, ask for a manager or supervisor to take over, and they will contact you with a decision within 96 hours. A dispute about a gambling transaction can then go to eCOGRA, and you can also complain to the Malta Gaming Authority.